Technical Writing

Over the course of my career, I've written and edited many technical documents, including financial initial disclosures, cardholder agreements, insurance booklets, and new product terms and conditions. I've developed training material and editorial style guides to reinforce the importance of clarity, accessibility, plain and inclusive language, and compliance with regulatory requirements. Similarly, at Capital One, I gained experience writing risk event remediation, and crisis communications. More technical writing examples, style guides, and brand books are available upon request.